1. Background
Ampere, launched in 2022, is a fast-growing fintech offering an all-in-one business banking platform for SMEs. Services include local and international transfers, FX, acquiring, loans, invoicing, and business cards — all under one roof.
As its customer base expanded across Europe, so did the volume of compliance checks. Maintaining a frictionless onboarding experience became essential to drive activation and control costs.
2. The Challenge: When Growth Meets Bottlenecks
Ampere was processing 1,000+ new business account applications monthly — but onboarding was slowing down.
The root causes:
- Incorrect documents (e.g. outdated shareholder registers)
- Vague business descriptions like “consultant”
- Heavy compliance workload — up to 50% of team time spent chasing info
We’d already optimised operations, but inefficient onboarding was hurting growth. Customers who onboarded in one day converted best — but delays were dragging down CLV and driving up CAC.
- Victor Baron (Ampere CEO)
3. The Solution: AI-Powered KYB
Ampere partnered with Intrepid Fox to automate the most time-consuming onboarding steps — document collection, ownership verification, and business activity checks — all handled in seconds by AI.
We needed a solution that could verify documents and corporate structure in real time. Intrepid Fox delivered the tech — and the regulatory expertise.
Key Features of the Solution
📄 Smart Document Validation
Automatically validates and cross-checks uploads against public data (e.g. Companies House). Clients are prompted to re-upload invalid files instantly.
🔍 Corporate Structure Mapping
AI builds the full ownership tree, identifies UBOs, and requests additional documents — live, during onboarding.
⚡ Adaptive Questioning
If business descriptions are unclear, the system asks real-time follow-ups to meet KYB standards without manual review.
4. The Results
✅ Faster Onboarding
- Same-day onboarding rose from <25% to 57%
- Customers could begin transacting significantly faster
✅ Reduced CAC
- Fewer follow-ups cut CAC by 30%
- Compliance teams reclaimed up to 50% of their time
✅ Higher CLV
- Faster onboarding boosted activation
- Ampere forecasts a 20% CLV uplift by year-end
5. Where Intrepid Fox Helped Most
- Mid-complexity cases: Most improved — now resolved at onboarding with no follow-up
- Low-complexity cases: Less impact — already lightweight
- High-complexity cases: Still require review, but pre-processed data saves time
6. What’s Next
After seeing the impact on onboarding, Ampere is expanding Intrepid Fox’s AI automation to transaction monitoring and periodic reviews.
“We’re just getting started. With onboarding automated, we can focus on scale and delivering a world-class experience.”
- Victor Baron (Ampere CEO)
As Ampere grows, their collaboration with Intrepid Fox shows how AI-driven KYB can turn a compliance cost into a competitive advantage.
Curious what Intrepid Fox could do for your business?
Book a 15-minute chat to explore all of our solutions including periodic review, transaction monitoring and much more.
